NCOALink® - Getting Started

Prepare your file

We can accept fixed field text files (with proper layout), ASCII delimited files (comma, tab or pipe) or dBASE files.

Sign up for an account    

  • A-Qua Mailer user sign up
  • PostalSoft user sign up (Extended Services in your software)

Decide on payment method

  • Credit card - Lorton will request when order is placed
  • Terms - Credit application (PDF) - typically takes 5-7 business days for approval
  • Subscription - Order online, more details on subscriptions and pricing 

Complete an NCOALink Processing Acknowledgement Form (PAF)

All NCOALink customers must agree to use change of address information in accordance with USPS regulations. The USPS requires that all NCOALink list owners sign and return an NCOALink Processing Acknowledgement Form (NCOALink PAF) once a year. This is a USPS® requirement for all NCOALink licensees. An authorized representative from the list owner company must sign the PAF. Orders received without a current PAF on file will be put on hold.

Log in and submit your job

Please Note

  • Turnaround time for A-Qua Mailer is within minutes for automated files. For paper order forms estimate 1 business day, not including shipping
  • Payment terms are COD, company check, purchase order or credit card
  • File will be returned according to shipping instruction on order form
  • Any changes made to your database at your location (i.e. adding names, changes to customer information, etc.) can affect updating your file when you receive your new NCOALink information. We recommend avoiding changes to your database while your file is being processed. Please e-mail our support team or call with any questions 651-203-8290